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Optimizing Radiology Reports for Patients and Referring Physicians: Mitigating the Curse of Knowledge

机译:优化患者的放射学报告和参考医生:缓解知识的诅咒

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摘要

As the movement for increased transparency in healthcare continues, more and more patients are accessing their imaging reports via patient portals. The shift to structured radiology reports has increased report clarity for referring providers and is supported by most radiologists. When radiologists address the clinical question that was posed, avoid the use of abbreviations, and create a report impression that is as simple as possible, we provide real added value via effective communication through our reports. In creating our reports with the patient in mind, and specifically knowing that many patients now directly review their imaging reports, we must be cognizant of the "curse of knowledge." The curse of knowledge is a cognitive bias that exists when we assume others have the background to understand our often complex radiology reports. Striving to mitigate the curse of knowledge is important for both patients and referring providers reading our reports, and a report impression that is presented as simply as possible in "lay language" is one tangible step toward this goal. Educating our residents and fellows about these important considerations as they create their reports is imperative to their success as radiologists.
机译:随着用于提高医疗保健透明度的运动,越来越多的患者通过患者门户访问他们的成像报告。转向结构化放射学报告增加了提升提供商的报告清晰度,并由大多数放射科医师提供支持。当放射科医师解决了临床问题时,避免使用缩写,并创建一个尽可能简单的报告印象,我们通过我们的报告通过有效的沟通提供真正的附加值。在创建与患者的报告中,并专门了解许多患者现在直接审查他们的影像报告,我们必须认识到“知识的诅咒”。知识的诅咒是一种认知偏见,当我们假设其他人都有背景以了解我们的经常复杂的放射学报告时存在。努力减轻知识的诅咒对于患者和参考提供商阅读我们的报告,以及报告印象是呈现的,即尽可能简单地呈现“lay语言”是实现这一目标的一个有形步骤。教育我们的居民和研究员关于这些重要的考虑因素,因为他们创造了他们的报告,必须取得辐射学家。

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