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首页> 外文期刊>International journal of human-computer studies >Creating design guidelines for building city dashboards from a user's perspectives
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Creating design guidelines for building city dashboards from a user's perspectives

机译：从用户的角度创建用于构建城市仪表板的设计指南

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摘要

City dashboards are increasingly becoming a tool of urban management and governance, used by administrations to monitor key urban metrics and the performance of services and policy. To date, however, there has been little research done from a users perspective of what constitutes a good or bad city dashboard and to establish essential user-centered design principles. In this foundational study, we examine four city dashboards with respect to their design, content, usability, and utility as experienced by existing dashboard users. The study presented was undertaken using a protocol analysis that elicited verbal reports through concurrent think-aloud sessions. In addition, critical incident technique procedures were followed to collect interaction data of critical significance to the users. A content analysis was then conducted on transcripts from these sessions. The research identified specific areas of concern to current dashboard users and led to the creation of new and informed guidelines for producing a dashboard system for Dublin, Ireland.
机译：城市仪表板越来越多地成为城市管理和治理的工具，用于监测关键城市指标和服务和政策的履行。然而，迄今为止，从用户构成一个好城市仪表板和建立必不可少的用户中心设计原则的用户的角度来看，已经几乎没有研究。在这个基础上的研究中，我们在现有仪表板用户经验丰富的设计，内容，可用性和实用程序方面检查四个城市仪表板。使用的协议分析进行了本研究，通过并发思考 - 大声思考，通过同时思考的议定书分析进行了议定书分析。此外，遵循临界事件技术程序，以收集对用户的关键重要性的交互数据。然后对来自这些会话的转录物进行内容分析。该研究确定了对当前仪表板用户的特定关注领域，并导致创建新的和知情指南，为爱尔兰都柏林制作仪表板系统。

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