Using the balanced scorecard to measure the effectiveness of knowledge management projects in Chinese enterprises

Eric K.W. Lau

首页> 外文期刊>International Journal of Web Engineering and Technology >Using the balanced scorecard to measure the effectiveness of knowledge management projects in Chinese enterprises

【24h】

Using the balanced scorecard to measure the effectiveness of knowledge management projects in Chinese enterprises

机译：使用平衡记分卡来衡量中国企业知识管理项目的有效性

获取原文

获取原文并翻译 | 示例

掌桥外文数据库（机构版） >>

开具论文收录证明 >>

文献代查 >>

页面导航

摘要
著录项
相似文献
相关主题

摘要

A firm's organisational knowledge, which provides its competitive advantage, must be protected, managed, and effectively shared among employees; a function known as knowledge management. This study of Chinese firms, informed by a literature review, examines various knowledge management projects, using the balanced scorecard. The scorecard found significant differences between state-owned and private enterprises, and identified two critical determinants of satisfaction with such projects; how well they supported the financial functions, and the customer-service functions, of the firm.

机译：必须在员工中受到保护，管理和有效地共享提供竞争优势的公司的组织知识; 称为知识管理的函数。通过均衡的记分卡，通过均衡的记分卡来了解中国企业的研究，审查了各种知识管理项目。记分卡在国有和民营企业之间发现了显着的差异，并确定了与此类项目满意度的两个关键决定因素; 他们支持公司的财务职能和客户服务功能的方式。

著录项

来源
《International Journal of Web Engineering and Technology》 |2018年第2期|共14页
作者
Eric K.W. Lau;
展开▼
作者单位

Department of Marketing City University of Hong Kong Hong Kong;

展开▼
收录信息
原文格式 PDF
正文语种 eng
中图分类计算技术、计算机技术;
关键词
knowledge management; KM; balanced scorecard; knowledge management effectiveness;

机译：知识管理;KM;平衡记分卡;知识管理有效性;

相似文献

外文文献
中文文献
专利

1. Using the balanced scorecard to measure the effectiveness of knowledge management projects in Chinese enterprises [J] . Eric K.W. Lau International Journal of Web Engineering and Technology . 2018,第2期

机译：使用平衡记分卡来衡量中国企业知识管理项目的有效性
2. Integrating enterprise project portfolio management with the balanced scorecard: a case from the pharmaceutical industry [J] . Kostelac Dra?en, Vukomanovi? Mladen, Ikoni? Milan Technical Gazette . 2012,第2期

机译：将企业项目组合管理与平衡计分卡相集成：以制药行业为例
3. Measuring Knowledge Management Performance in Organizations: An Integrative Framework of Balanced Scorecard and Fuzzy Evaluation [J] . Hongbo Lyu, Zhiying Zhou, Zuopeng Zhang Information . 2016,第2期

机译：衡量组织中的知识管理绩效：平衡计分卡和模糊评估的集成框架
4. Defining Metrics for Service Industry Knowledge Workers - A Balanced Scorecard Approach for Measuring Engineering Effectiveness [C] . William J. Schell, Alisha D. Youngblood IIE Annual Conference and Expo . 2007

机译：定义服务行业知识工作者的指标 - 一种衡量工程效能的平衡记分卡方法
5. The Association of Knowledge Management and Project Management: An Enterprise-wide Approach Based on Stankosky's Four Pillar of Knowledge Management and PMI's Project Management Knowledge Areas. [D] . Oun, Tariq Ahmed. 2016

机译：知识管理和项目管理的协会：一种基于Stankosky知识管理的四大支柱和PMI的项目管理知识领域的企业范围的方法。
6. Using Project Performance to Measure Effectiveness of Quality Management System Maintenance and Practices in Construction Industry [O] . Tiong Kung Leong, Norhayati Zakuan, Muhamad Zameri Mat Saman, -1

机译：利用项目绩效评估建筑业质量管理体系维护和实践的有效性
7. Measuring Knowledge Management Performance in Organizations: An Integrative Framework of Balanced Scorecard and Fuzzy Evaluation [O] . Hongbo Lyu, Zhiying Zhou, Zuopeng Zhang 2016

机译：组织中知识管理绩效的衡量：平衡计分卡与模糊评价的整合框架
8. Deriving Enterprise-Based Measures Using the Balanced Scorecard and Goal-Driven Measurement Techniques [R] . Goethert, W. , Fisher, M. 2003

机译：使用平衡计分卡和目标驱动的测量技术推导基于企业的测量

Using the balanced scorecard to measure the effectiveness of knowledge management projects in Chinese enterprises

摘要

著录项

相似文献

相关主题

期刊订阅