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首页> 外文期刊>Leadership in health services >Strengthening quality culture in private sector and health care What can we learn from applying soft measures?
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Strengthening quality culture in private sector and health care What can we learn from applying soft measures?

机译：加强私营部门和医疗保健质量文化我们可以从应用软措施中学到什么？

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摘要

Purpose - The purpose of this study is to present a comprehensive approach to studying organizational culture using "soft measures" to facilitate sustainable quality development in organizations. The purpose is also to present, discuss and compare the results from a survey designed to measure a company's value base. Design/methodology/approach - A number of different methods were used to collect soft data to study and measure organizational culture and at the same time influence the culture and the leadership within three organizations. One method, the survey, was used on two different occasions to obtain an overview of the culture within an organization and to investigate if the activities had influenced the culture and the leadership. Findings - The application of soft measures used by leaders to study and develop organizational culture resulted in statistically significant positive changes in organizational work culture, according to a pre-post survey after a short period of one year. Practical implications - The approach can be used by leaders in different types of organizations as the challenge of changing the organizational culture through the leadership seems to be a common challenge regardless of line of business. Originality/value - The study shows the benefits of using a comprehensive approach to assess an organization's culture based on qualitative measures and analysis.
机译：目的 - 本研究的目的是通过“软措施”来研究组织文化的全面方法，以促进组织的可持续质量发展。目的也在展示，讨论和比较旨在衡量公司价值基础的调查结果。设计/方法/方法 - 使用许多不同的方法来收集软数据，以研究和测量组织文化，同时影响文化和三个组织内的领导。一项方法，调查用于两种不同的场合，以获得组织内部文化的概述，并调查活动是否影响了文化和领导。调查结果 - 根据在一年后的一年前调查的情况下，根据一年后的调查，各国领导人使用的软措施的应用研究和发展组织文化导致组织工作文化的统计上显着变化。实际意义 - 这种方法可以由不同类型组织中的领导者使用，因为无论业务界限，如何通过领导地位改变组织文化的挑战似乎是一个共同的挑战。原创性/价值 - 该研究表明了使用全面方法来评估组织文化的良好方法，根据定性措施和分析。

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