A'/> A clickstream data analysis of Chinese academic library OPAC users' information behavior
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A clickstream data analysis of Chinese academic library OPAC users' information behavior

机译：中国学术图书馆opac用户信息行为的Clickstream数据分析

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Abstract Chinese academic libraries have been devoting great effort into introducing next-generation online public access catalogs (OPACs) in order to provide a better user experience. However, there is a lack of empirical research on their usage. In this study, a transaction log file from a typical next-generation OPAC, the Wuhan University Library OPAC, formed the basis for an investigation of users' information behavior, using a clickstream data analysis framework. The 26,732,368 clickstream records in the original log file were cleaned, parsed, coded, then analyzed at the footprint, movement, and pathway levels. The results showed that the users relied heavily on the single-box simple search interface, seldom involved themselves in an exploratory search process, and preferred page navigation over search refinement when interacting with search results. The OPAC was used as a lookup tool to locate known academic resources and as a personal information management tool to utilize basic library services, instead of as a discovery tool as intended. Highlights ? Open public access catalog clickstream data were analyzed at the footprint, movement, and pathway levels. ? Users relied heavily on the single-box simple search interface. ? Users seldom involved themselves in an exploratory search process. ? Users preferred page navigation over search refinement when viewing results. ? The catalog was used as a lookup tool and personal information management tool instead of discovery tool. ]]>
机译：<！[cdata [ 抽象 中国学术图书馆一直致力于引入下一代在线公共访问目录（OPACS）以便提供更好的用户体验。但是，对他们的使用缺乏实证研究。在本研究中，武汉大学图书馆OPAC典型的下一代OPAC的事务日志文件，形成了使用ClickStream数据分析框架调查用户信息行为的基础。在原始日志文件中的26,732,368个单击流记录被清除，解析，编码，然后在足迹，移动和路径上进行分析。结果表明，用户严重依赖于单盒简单搜索界面，很少涉及探索性搜索过程中的自己，以及在与搜索结果进行交互时搜索精炼的首选页面导航。 opac被用作查找工具，以定位已知的学术资源，作为使用基本库服务的个人信息管理工具，而不是按预期使用基本库服务。 亮点 ？ 用户在单盒简单搜索界面上严重依赖。 ？< / ce：label> 用户很少涉及探索性搜索过程中的自己。 ？ 用户首选页面在查看结果时通过搜索改进导航。 ？ 目录是目录用作查找工具和个人信息管理工具而不是发现工具。 ]]>

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