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首页> 外文期刊>ORNAC journal. >CHANGING WORKPLACE CULTURE -WHAT WOULD IT TAKE TO SPEAK UP?
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CHANGING WORKPLACE CULTURE -WHAT WOULD IT TAKE TO SPEAK UP?

机译：改变工作场所文化 - 向上说话会怎么样？

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摘要

Bullying in the healthcare environment historically has been tolerated, and in many cases expected. The Health and Safety at Work Act (2015) has provided the necessary legislation to stimulate a move toward addressing the bullying culture within New Zealand hospitals. This article takes a reflective look at how speaking up about bullying, although difficult, is important in order to change work place culture. INTRODUCTION What would it take to speak up? This was the sole question on a survey in the tea room at work and I picked it up to respond. But the question was too complex. I was unable to articulate the multiple answers in my head, so I placed the blank piece of paper back on the coffee table and headed back to work. Bullying behaviours in the healthcare setting have been well documented and have become ingrained in the hierarchical culture of healthcare. These behaviours negatively affect productivity, job satisfaction and staff retention which can hinder safe patient care. We could all probably give examples where workplace interactions are inappropriate, but these behaviours have become so common that they are often over looked. We instead move on through our busy day without giving them another thought. Within the last few years targets of bullying behaviours have begun to speak up. There is a greater awareness and understanding around the subject of bullying.
机译：在历史上欺负了医疗保健环境，并在许多情况下预期。工作法（2015年）的健康和安全提供了必要的立法，旨在刺激向新西兰医院提供欺凌文化的举措。本文采取了反思性的看法，虽然困难，但难以改变工作场所文化是重要的。介绍说话怎么样？这是在工作中茶室调查的唯一问题，我挑选了回应。但问题太复杂了。我无法阐明我脑子里的多个答案，所以我把空白的纸放在咖啡桌上，然后回到工作岗位上。医疗保健环境中的欺凌行为已经充分记录，并在医疗保健的分层文化中生成。这些行为对生产力产生负面影响，可以妨碍患者护理的生产力，工作满意度和员工保留。我们都可能提出工作场所互动不合适的例子，但这些行为变得如此普遍，因为他们经常看起来很常见。我们通过我们忙碌的一天继续前进，而不是给他们另一个想法。在过去的几年里，欺凌行为的目标已经开始说话。欺凌主题有更大的意识和理解。

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