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Moving beyond shrinkage: developing a definition and typology of total retail loss

机译:超越收缩:开发总零售损失的定义和类型

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While the term 'shrinkage' has been in use for over 100 years to describe retail losses, there continues to be little consensus on what it actually means and how it should be measured. As retailing becomes ever more complex and demanding, and a greater range of data sources become available, the traditional approaches to understanding and measuring loss in retailing seem increasingly anachronistic. Based upon extensive interviews and roundtable discussions with senior retail executives from Europe and the US, this article puts forward a framework for developing a more inclusive and broad-ranging definition and typology of retail losses, using the umbrella term Total Retail Loss.
机译:虽然“收缩”一词已经使用了100多年来描述零售损失,但对其实际意味着什么以及如何测量时,继续达成一致。 由于零售变得更复杂,更苛刻,并且可以获得更大范围的数据来源,传统的理解和衡量零售损失的方法似乎越来越多。 根据广泛的访谈和与欧洲和美国的高级零售高管的圆桌会议讨论,本文提出了一个框架,以利用伞长总零售损失制定更具包容性和广泛的定义和类型学的框架。

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