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A cross-national comparison of public project benefits management practices - the effectiveness of benefits management frameworks in application

机译：公共项目的跨国比较福利管理实践 - 福利管理框架在申请中的有效性

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摘要

Benefits are the principal reason why an organization may seek to enact change through programmes and projects. The discipline of identification, definition, planning, tracking and realization of benefits is recognized to be instrumental in achieving organizational strategy. In this study, we describe the results of a cross-national comparison of public sector benefits management (BM) practices in Australia, Canada, the UK and the USA. It explores 'BM practices in action', considering to what extent 'espoused' or 'mandated' frameworks are actually practised and perceived by their users. Employing qualitative analysis, semi-structured interview data were analysed from 46 participants with experience in sponsoring, managing and/or reviewing government projects. The results expose considerable variation in the adoption and standardization of BM frameworks from inter and intragovernmental perspectives. We evidence a strong focus on benefits identification across the data set, specifically at the outset (the business case stage seeking project approval) and observe deterioration in focus as the project or programme progresses through the authorization (or assurance) approval gates towards close-out and operations. The results further emphasize the prominence of political interest, leadership buy-in, a benefits-driven culture and a transparent benefits reporting mechanism in the implementation of 'effective' BM frameworks.
机译：福利是组织可以寻求通过方案和项目制定变革的主要原因。认可，定义，规划，追踪和实现的识别，定义，规划，追踪和实现，以实现在实现组织战略方面是有关的。在这项研究中，我们描述了在澳大利亚，加拿大，英国和美国的公共部门福利管理（BM）实践的跨国比较结果。它探讨了“BM实践”，考虑到他们的用户实际练习和察觉的框架或“授权”框架在多大程度上。采用定性分析，半结构化访谈数据分析了46名参与者，提供了赞助，管理和/或审查政府项目的经验。结果揭示了来自国际性和内部内部观点的BM框架的采用和标准化的相当大变化。我们证据表明，在数据集中的效益识别的强烈关注，特别是在开始（寻求项目批准的业务案例阶段）并观察重点的恶化，因为项目或计划通过授权（或保证）批准盖茨对特写委员会进行了进展和运营。结果进一步强调政治利益，领导力，福利驱动的文化和透明效益在实施“有效”BM框架方面的透明效益。

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