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Assessment of the ISO 9001 functioning of an example of relations with suppliers development: Empirical study for transitional economy conditions

机译:评估ISO 9001的运作与供应商发展的一个例子:过渡经济条件的实证研究

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摘要

In today's sensitive global environment, a good relationship with suppliers creates a climate for increased competitive advantage. Following the principles of quality management and/or implementing the ISO 9001 standard helps companies achieve such goals and experience business excellence. A model is proposed based on the development of relations with suppliers for companies that follow the requirements of the ISO 9001 standard. The theoretical framework and proposed research model are presented as well as several hypotheses on supplier relations. In order to test the hypotheses, an empirical study is conducted among Serbian firms using a questionnaire survey. Survey data is statistically analyzed and it is observed from the results that the while supplier relationships maintained by standardized companies and non- standardized companies are at same level, developing partnerships between suppliers is found to be complicated.
机译:在当今敏感的全球环境中,与供应商的良好关系创造了一种竞争优势的气候。 遵循质量管理的原则和/或实施ISO 9001标准,帮助公司实现此类目标并体验卓越商业。 基于与遵循ISO 9001标准要求的公司的供应商的关系,提出了一种模型。 提供理论框架和提出的研究模式以及对供应商关系的几个假设。 为了测试假设,使用调查问卷调查,在塞尔维亚公司进行实证研究。 调查数据在统计上分析,从标准化公司和非标准化公司维护的虽然虽然由标准化公司和非标准化公司维护的结果,但发现供应商之间的伙伴关系复杂化。

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