The year 2018 marked the end of my tenure as chief staff officer of the Canadian Society of Hospital Pharmacists (CSHP), after more than 15 amazing and rewarding years. By the time you read these lines, I will have embarked on the retirement chapter of my life. In the present report, I would like to take you through the extensive gallery of CSHP's accomplishments exhibited during this last year and over the past 15 years.The Steering Committee of the Excellence in Hospital Pharmacy masterpiece program drew inspiration from the responses to surveys of patients and CSHP members conducted in late 2017. These surveys requested valuation of how the 3 program themes-patient-centred care, best practice, and communication and collaboration-are expressed in the care provided to patients by hospital pharmacy teams. Based on the survey responses, realistic and aspirational targets were set to measure the performance of care embodied in the priority themes. The survey report (entitled What Patients and Members Told Us about Patient Care), the programs targets, and issues of the new electronic newsletter, Excellence Express, are available at https ://www. cshp. ca/excellence.
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机译：2018年标志着我的任期结束，作为加拿大医院药剂师（CSHP）的首席工作人员（CSHP），经过超过15年的惊人和有益的几年。当您阅读这些行的时间时，我将开始在我生命中的退休章节。在本报告中，我想带您通过去年和过去的15年来通过广泛的CSHP成就。卓越卓越的卓越指导委员会从对患者调查的反应中提升着灵感和CSHP成员在2017年底进行。这些调查要求估值3个计划主题的患者主题关怀，最佳实践和沟通和协作 - 在医院药房团队提供给患者的护理中表达。根据调查答复，设定了现实和有抱负的目标，以衡量优先主题所体现的护理表现。调查报告（题为患者和成员告诉我们关于患者护理）的计划目标和新电子通讯的问题，卓越的Express的计划目标以及HTTPS：//WWW提供。 CSHP。 Ca / Excellence。
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