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Exploring the role of core and infrastructure quality management practices in ambidexterity

机译：探索核心和基础设施质量管理实践在心的作用

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摘要

This paper explores the role of core and infrastructure quality management (QM) practices in creating ambidexterity. Based on an extensive literature review, the paper develops propositions about the modus operandi of each type of QM practices in causing ambidexterity. The paper shows that the core QM practices have a direct positive role in ambidexterity, whereas infrastructure QM practices have an indirect positive role through core QM practices. Overall, the paper makes three key contributions: first, it elaborates the role of core and infrastructure QM practices in ambidexterity. Given the fact that the role of QM in ambidexterity is an emerging topic, a discussion on this role is a genuine contribution. Second, the development of propositions is an important milestone towards developing a theory of creating ambidexterity through QM. Third, since the paper elaborates the role of QM practices in each exploitation and exploration, it can provide practical guidance on which practices to be used to support exploration (such as when finding novel solutions to problems) and which practices to be used for exploitation (such as during streamlining processes and increasing efficiency).
机译：本文探讨了核心和基础设施质量管理（QM）实践在创建怀旧方面的作用。基于广泛的文献综述，该论文发展了对造成双翼翼的各种QM实践的调制操作数的主张。论文表明，核心QM实践在亚太统一性中具有直接的积极作用，而基础设施QM实践通过核心QM实践具有间接积极作用。总体而言，本文提出了三个关键贡献：首先，它详细阐述了核心和基础设施QM实践在心的角度。鉴于QM在临时的角色是一个新兴的话题，就这个角色的讨论是真正的贡献。其次，命题的发展是发展通过QM创建赤字的理论的重要里程碑。第三，由于本文阐述了QM实践在每次开发和勘探中的作用，可以提供用于支持探索的实践的实践指导（例如在寻找问题的新解决方案时）以及用于剥削的实践（如此）如在简化过程和提高效率期间）。

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