Nearly 90 percent of British veterinarians and team members say they've felt harassed by a client— often qver cost of care. Here are the statistics and some tips on dealing with it.The statistic makes for sad reading, according to the British Veterinary Nursing Association (BVNA). A full 89 percent of small-animal and mixed-animal veterinarians surveyed by the British Veterinary Association (BVA) say they or their team members have felt intimidated by a client's language or behavior.
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