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首页> 外文期刊>Journal of Engineering & Applied Sciences >The Effect of Security and Privacy Perceptions on Customers' Trust to Accept Internet Banking Services: An Extension of TAM
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The Effect of Security and Privacy Perceptions on Customers' Trust to Accept Internet Banking Services: An Extension of TAM

机译：安全和隐私认识对客户信任接受网上银行服务的影响：坦坦的延伸

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摘要

This study attempts to answer the main research question: 'Do security and privacy perceptions affect customers' trust to accept and use internet banking technology to perform their banking transactions?' This study examined the factors that affected Jordanian customers' trust to accept internet banking services. Path analysis was used to analyze 198 responses where results suggested that the hypothesized model was an accurate reflection of the factors that affect trust to accept and use internet banking services. Results indicated that trust has a positive effect on behavioral intention to use internet banking services as its usefulness, security and privacy perceptions significantly influenced the perceived trust. Finally, perceived ease of use had failed to predict Jordanians' intention to use internet banking.
机译：这项研究试图回答主要研究问题：“做安全和隐私意识影响客户的信任接受和使用网上银行技术来执行银行交易？” 本研究检测了影响约旦客户信任接受网上银行服务的因素。 路径分析用于分析198个响应，结果表明假设模型是对影响信任接受和使用网上银行服务的因素的准确反映。 结果表明，信任对使用网上银行服务作为其有用性，安全和隐私感知的行为意图具有积极影响，严重影响了感知信任。 最后，感知易用性未能预测Jordanians的使用网上银行的意图。

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