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首页> 外文期刊>Journal of health communication >Exploring antecedents of consumer satisfaction and repeated search behavior on e-health information.
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Exploring antecedents of consumer satisfaction and repeated search behavior on e-health information.

机译:在电子健康信息中探索消费者满意度和重复的搜索行为的前一种。

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摘要

E-health information has become an important resource for people seeking health information. Even though many studies have been conducted to examine the quality of e-health information, only a few studies have explored the effects of the information seekers' motivations on the perceived quality of e-health information. There is even less information about repeated searches for e-health information after the users' initial experience of e-health information use. Using an online survey of information seekers, 252 e-health information users' responses were collected. The research examines the relationship among motivation, perceived quality, satisfaction, and intention to repeat-search e-health information. The results identify motivations to search e-health information and confirm the relationship among motivation, perceived quality dimensions, and satisfaction and intention to repeat searches for e-health information.
机译:电子健康信息已成为寻求健康信息的人的重要资源。 尽管已经进行了许多研究来审查电子健康信息的质量,但只有一些研究探索了信息寻求者对电子健康信息的感知质量的影响。 在用户的电子健康信息使用的初始体验之后,甚至有关于重复搜索电子健康信息的信息。 使用对信息寻求者的在线调查,收集了252个电子卫生信息用户的回复。 该研究探讨了动机,感知质量,满意度和重复搜索电子健康信息的意图之间的关系。 结果识别用于搜索电子健康信息的动机,并确认动机,感知质量维度和满足以及重复搜查电子健康信息的关系。

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