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Hoshin Kanri and A3: a proposal for integrating variability into the policy deployment process

机译：Hoshin Kanri和A3：一项将可变性集成到政策部署过程中的提案

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摘要

Purpose - The purpose of this paper is to propose a methodology to support the Hoshin Kanri (HK) process taking into account the variance of senior managers' perspective regarding the relationships among objectives, key performance indicators and continuous improvement (CI) projects. Design/methodology/approach - A four-step methodology incorporates the A3 report into the HK, whose deployment was weighted by the variability among managers' perception about the importance of each decision. This methodology was applied in a market-leader Mexican auto parts manufacturing company that is undergoing a Lean Manufacturing (LM) implementation. Findings - The results indicate that the proposed methodology provides an easier approach to consolidate different perspectives and weight the importance of CI projects. Moreover, it minimizes the possibility of managerial conflicts or the influence of a determined senior manager on others' opinions during the deployment and prioritization. Practical implications - This work may be of great interest to managers, consultants and professionals who deal with the implementation of LM and wish to prioritize the importance of CI projects within the perspective of HK. Originality/value - HK provides a systematic approach to integrate strategic management with daily routine management through an adequate deployment of organizational policies to all levels. However, companies usually struggle with several issues such as the style of senior managers and consensus establishment among different opinions, which emphasizes the relevance of the proposed methodology in this study.
机译：目的 - 本文的目的是提出一种方法来支持Hoshin Kanri（HK）进程考虑到高级管理人员对目标，关键绩效指标和持续改进（CI）项目之间关系的看法的差异。设计/方法/方法 - 四步方法将A3报告纳入香港，其部署受到管理人员对每个决定重要性的认识的可变性的加权。该方法应用于正在进行精益制造（LM）实施的市场领导者墨西哥汽车零部件制造公司。结果 - 结果表明，该方法提供了更容易巩固不同观点和CI项目重要性的方法。此外，它最大限度地减少了管理冲突的可能性或在部署和优先级排序期间确定了一位肯定的高级经理对他人意见的影响。实际意义 - 这项工作可能对处理LM实施的经理，顾问和专业人士，并希望在香港的角度下优先考虑CI项目的重要性。原创性/值 - HK通过充分部署各级组织政策，提供了一种系统的方法，可以通过充分部署组织政策，将战略管理与日常常规管理进行整合。然而，公司通常与若干问题斗争，例如高级管理人员的风格以及不同意见的共识建立，这强调了本研究中提出的方法的相关性。

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