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Overloaded and Stressed: A Case Study of Women Working in the Health Care Sector

机译:超载和强调:在医疗部门工作的妇女案例研究

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摘要

Although role overload has been shown to be prevalent and consequential, there has been little attempt to develop the associated theory. The fact that the consequences of role overload can be positive or negative implies that the relationship between role overload and perceived stress depends partly on the environment within which role overload is experienced (i.e., the perceived situation) and how the situation is evaluated (i.e., appraised). Guided by cognitive appraisal theory, this study applies qualitative methodology to identify the situation properties that contribute to variable stress reactions to role overload. In this in-depth examination, overloaded female hospital workers were asked to describe what makes role overload situations potentially stressful, to gain an insight into how role overload is appraised. A taxonomy listing 12 role overload situation properties was developed from the findings, providing the first known classification of the situation properties of role overload that can create the potential for stress. The results also reveal clues as to why some people suffer more stress during role overload than others, increase our understanding of the relationship between role overload and perceived stress, and provide a useful tool for examining the environment of role overload.
机译:虽然角色过载已被证明是普遍的,但结果很少尝试制定相关理论。角色过载的后果可以是正的或负面意味着角色过载和感知压力之间的关系部分地取决于角色过载的经历(即感知情况)以及如何评估情况(即,评估)。通过认知评估理论引导,本研究适用定性方法来确定有助于可变压力反应对角色过载的情况的情况。在这种深入的检查中,被要求重载的女性医院工作人员描述了潜在压力的角色过载情况的描述,以了解角色过载如何评估。从调查结果开发了分类上市列表12角色过载情况属性,提供了第一个已知的角色过载情况的分类,这可以创造压力的潜力。结果还揭示了为什么有些人在角色过载过程中比其他人的压力更多的线索,提高了我们对角色过载和感知压力之间关系的理解,并提供了一个有用的工具,用于检查角色过载的环境。

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