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Examining the Role of Twitter in Response and Recovery During and After Historic Flooding in South Carolina

机译:在南卡罗来纳州历史洪水期间和之后审查Twitter在响应和恢复中的作用

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Supplemental Digital Content is Available in the Text. Context: Social media has played an increasing role in the response to emergency situations through information exchange and efforts to promote recovery. Understanding more about how social media users share and re-share information is particularly important to help emergency response entities determine best strategies for expanding reach and impact through social media in disseminating emergency messages. Objective: This study examined the role and use of Twitter as a response and recovery strategy before, during, and after historic rainfall and flooding in the Midlands region of the greater Columbia, South Carolina, area in October 2015. Design: A cross-sectional, thematic, and descriptive examination of Twitter data across 4 time periods (before the historic rainfall and flooding, during, immediately after a boil water advisory period, and 6 months later) was conducted. Setting: Twitter posts containing “#SCFlood” with a focus on the Midlands region were extracted and analyzed. Results: The most common themes of tweets across all 4 time periods were weather conditions, devastation description, resource distribution, volunteerism, actions to reduce threats to health, and appreciation. Tweets mostly originated from individual users, followed by media outlets, governmental agencies, and nonprofit agencies. Tweets from the first 3 time periods were largely focused on built and natural environment devastation and action to reduce threats to health, and tweets from the fourth time period were primarily focused on cleanup and repair. Conclusions: Twitter was utilized widely as a communication tool to provide time-sensitive and critical information before, during, and after the event. Ensuring that key social media users have developed disaster communication strategies inclusive of Twitter seems important in aiding response to and recovery from natural disasters.
机译:文本中提供了补充数字内容。背景信息:社交媒体通过信息交流和促进康复的努力,在对紧急情况的回应中发挥了越来越大的作用。了解更多关于社交媒体用户分享和重新共享信息的更多信息,尤为重要,帮助应急响应实体决定通过社交媒体在传播紧急信息方面扩大覆盖和影响的最佳策略。目的:本研究审查了Twitter在2015年10月大哥伦比亚州南卡罗来纳州南部地区的历史降雨和洪水之前,期间和之后的响应和恢复战略的作用和使用。设计:设计:横断面程在4个时间段(历史降雨和洪水之前,在历史降雨和洪水之前,在沸腾水资源咨询期间和6个月之后)进行的专题和描述性检查。设置:提取并分析包含“#scflood”的Twitter帖子,并分析了Midlands地区的重点。结果:所有4个时间段最常见的推文主题是天气条件,破坏性描述,资源分布,志愿者,减少健康威胁的行动,以及欣赏。推文主要来自个别用户,其次是媒体网点,政府机构和非营利组织。前3次时间段的推文主要集中在建造和自然环境破坏和行动,以减少对健康的威胁,第四次时间段的推文主要专注于清理和修复。结论:推特广泛用于作为通信工具,以便在事件之前,期间和之后提供时间敏感和关键信息。确保关键的社交媒体用户开发了灾害通信策略,包括Twitter似乎很重要,因为辅助自然灾害的反应和恢复。

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    Department of Health Promotion Education and Behavior Arnold School of Public Health (Drs Brandt;

    Department of Health Promotion Education and Behavior Arnold School of Public Health (Drs Brandt;

    Department of Health Promotion Education and Behavior Arnold School of Public Health (Drs Brandt;

    Department of Health Promotion Education and Behavior Arnold School of Public Health (Drs Brandt;

    Department of Health Promotion Education and Behavior Arnold School of Public Health (Drs Brandt;

    Department of Health Promotion Education and Behavior Arnold School of Public Health (Drs Brandt;

    Department of Health Promotion Education and Behavior Arnold School of Public Health (Drs Brandt;

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  • 正文语种 eng
  • 中图分类 预防医学、卫生学;
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