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The role of 'know-how' in maintenance activities and reliability in a high-risk process control plant

机译：“诀窍”在高风险过程控制工厂中的维护活动和可靠性中的作用

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Using observation of a maintenance operator's activity and 'the history' that it produced as a basis, we will discuss the role of 'know-how' in maintenance activities, and particularly the problems raised by putting this knowledge into words. Second, we will underline the contribution of this know-how to the operational reliability of the facilities and we will investigate its being taken into account in work instructions, With such issues as a basis, we will conclude with the need for ergonomists to develop modes of interviewing to help people to put know-how into words, so that it is recognized and considered in maintenance activity organization. Copyright (C) 1997 Elsevier Science Ltd. [References: 33]
机译：通过观察维护操作员的活动及其所产生的“历史”，我们将讨论“专有技术”在维护活动中的作用，尤其是将这些知识用语言表达出来时所遇到的问题。其次，我们将强调该技术对设施运行可靠性的贡献，并将调查其在工作说明中的考虑。以这些问题为基础，我们将得出人机工程学专家发展模式的必要性访谈以帮助人们将专有技术转化为文字，从而使其在维护活动组织中得到认可和考虑。版权所有（C）1997 Elsevier Science Ltd [参考：33]

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