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The ELDER expansion project: Building cultural competence among long term home care workers

机译:ELDER扩展项目:在长期家庭护理人员中建立文化能力

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This study aimed to improve communication and care provision in five home or long term care settings by raising staff awareness about health beliefs and patterns among varied cultures. Lack of cultural competence is linked to ethnocentric attitudes that can lead to inappropriate communication and ineffective interventions. Understanding the culturally imbedded belief systems of patients and providers is an integral part of effective communication skills that are foundational to optimal team functioning. Participants included five home or long term care agencies in an underserved region of New England. Seventy-four nurses, aids and allied health professionals participated in 10-12 small group interactive sessions. Comparison of pre and post cultural self efficacy scores revealed that participant confidence regarding their knowledge and skills when interacting with other cultures improved interactions with patients and co-workers. Journal exemplars supported the ability of attendees to apply content to the workplace.
机译:这项研究旨在通过提高员工对不同文化中健康信念和方式的认识,来改善五个家庭或长期护理环境中的沟通和护理服务。缺乏文化能力与种族中心态度有关,后者可能导致不适当的交流和无效的干预。了解患者和服务提供者具有文化底蕴的信念系统是有效沟通技巧不可或缺的一部分,而沟通技巧是团队最佳工作的基础。参加者包括在新英格兰服务欠缺地区的五个家庭或长期护理机构。 74名护士,辅助人员和专职医疗人员参加了10到12个小组互动会议。文化前后自我效能得分的比较显示,参与者在与其他文化互动时对其知识和技能的信心增强了与患者和同事的互动。期刊范例支持与会者将内容应用于工作场所的能力。

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