Evaluation method of product-service performance

Huibin Sun; Zhan Wang; Yingfeng Zhang; Zhiyong Chang; Rong Mo; Yang Liu

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Evaluation method of product-service performance

机译：产品服务绩效评估方法

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摘要

In order to analyse product-service performance (PSP) during product-service systems' (PSSs) running time, a PSP evaluation method is proposed. Interrelationship between a PSS's provider and accepter is defined as product- service relationship (PSR). Concepts of product-service network and product-service chain are put forward to describe interrelationship among PSRs from different perspectives. The concept of PSP is proposed to evaluate interrelationship among PSR. Detailed evaluation indexes are designed to measure the five factors of PSP, including time, quality, cost, stability and reliability. A case study is provided to test the validity and efficiency of the evaluation model of PSP. The analysis results show that the evaluation model can make good efforts in benefiting product-service platform's running, monitoring and optimising.

机译：为了分析产品服务系统（PSS）运行期间的产品服务性能（PSP），提出了一种PSP评估方法。 PSS的提供者和接受者之间的相互关系定义为产品-服务关系（PSR）。提出了产品服务网络和产品服务链的概念，从不同的角度描述了PSR之间的相互关系。提出了PSP的概念以评估PSR之间的相互关系。详细的评估指标旨在衡量PSP的五个因素，包括时间，质量，成本，稳定性和可靠性。通过案例研究验证了PSP评估模型的有效性和有效性。分析结果表明，该评估模型可以为产品服务平台的运行，监控和优化做出有益的努力。

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来源
《International Journal of Computer Integrated Manufacturing》 |2012年第3期|共8页
作者
Huibin Sun; Zhan Wang; Yingfeng Zhang; Zhiyong Chang; Rong Mo; Yang Liu;
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正文语种 eng
中图分类计算机集成制造;
关键词
Product-service system (PSS); Product-service relationship (PSR); Product-service performance (PSP); Evaluating;

机译：产品服务系统（PSS）;产品服务关系（PSR）;产品服务绩效（PSP）;评估;

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6. Canadian Colloquium on Computer-Assisted Interpretation of Electrocardiograms. IV. Suggested minimal performance requirements and methods of performance evaluation for computer ECG analysis programs. [O] . R. R. Helppi, V. Unite, H. K. Wolf 1973

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Evaluation method of product-service performance

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