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Studying information seeking on the non-English Web: An experiment on a Spanish business Web portal

机译:在非英语Web上研究信息搜索:在西班牙商业Web门户上进行的实验

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摘要

The Internet is estimated to grow significantly as access to Web content in some non-English languages continues to increase. However, prior research in human-computer interaction (HCI) has implicitly assumed the primary language used on the Web to be English. This assumption is not true for many non-English-speaking regions where rapidly growing on-line populations access the Web in their native languages. For example, Latin America, where the majority of people speak Spanish, will have the fastest growing population in coming decades. However, existing Spanish search engines lack search, browse, and analysis capabilities. The research reported here studied human information seeking on the non-English Web. In it we developed a Spanish business Web portal that supports searching, browsing, summarization, categorization, and visualization of Spanish business Web pages. Using 42 Spanish speakers as subjects we conducted a two-phase experiment to evaluate this portal and found that, compared with a Spanish search engine and a Spanish Web directory, it achieved significantly better user ratings on information quality, cross-regional search capability, system performance attributes, and overall satisfaction. Subjects' verbal comments strongly favored the search and browse functionality and user interface of our portal. As the Web becomes more international, this research makes three contributions: (1) an empirical evaluation of the performance level of a Spanish search portal; (2) an examination of the information quality, cross-regional search capability and usability of search engines for the non-English Web; and (3) a better understanding of non-English Web searching. (c) 2006 Elsevier Ltd. All rights reserved.
机译:随着以某些非英语语言访问Web内容的访问量继续增加,Internet预计将显着增长。但是,先前的人机交互(HCI)研究隐含地假定Web上使用的主要语言是英语。对于许多非英语地区来说,这种假设是不正确的,在这些地区,迅速增长的在线人群以其母语访问网络。例如,在拉丁美洲,大多数人都会说西班牙语,这将是未来几十年中增长最快的人口。但是,现有的西班牙语搜索引擎缺乏搜索,浏览和分析功能。此处报道的研究研究了非英语Web上的人类信息搜索。在其中,我们开发了一个西班牙语商务Web门户,该门户支持搜索,浏览,摘要,分类和可视化西班牙语商务Web页面。我们以42位讲西班牙语的人为主题,进行了一个为期两个阶段的实验,以评估此门户网站,发现与西班牙语搜索引擎和西班牙语Web目录相比,它在信息质量,跨区域搜索能力,系统方面获得了明显更好的用户评分性能属性和整体满意度。主题的口头评论强烈支持我们门户网站的搜索和浏览功能以及用户界面。随着网络的国际化,这项研究做出了三点贡献:(1)对西班牙搜索门户网站性能水平的实证评估; (2)检查非英语Web的信息质量,跨区域搜索能力和搜索引擎的可用性; (3)更好地理解非英语网络搜索。 (c)2006 Elsevier Ltd.保留所有权利。

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