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首页> 外文期刊>International journal of human-computer studies >Constructing computer-based tutors that are socially sensitive: Politeness in educational software
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Constructing computer-based tutors that are socially sensitive: Politeness in educational software

机译：构建对社会敏感的基于计算机的导师：教育软件中的礼貌

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Students rated 16 tutorial statements on negative politeness (i.e., how much the tutor "allows me freedom to make my own decisions") and positive politeness (i.e., how much the tutor was "working with me"). Consistent with an adaptation of Brown and Levinson's [1987. Politeness: Some Universals in Language Use. Cambridge University Press, New York] politeness theory, (a) students rated direct commands and commands attributed to machines as lowest in negative and positive politeness, (b) students rated guarded suggestions and guarded questions as highest in negative politeness, and guarded suggestions and statements expressing a common goal as highest in positive politeness, and (c) the pattern of results was stronger for students with low rather than high computing experience. Results have implications for designing polite conversational agents in educational software. (c) 2005 Elsevier Ltd. All rights reserved.
机译：学生对消极礼貌（即，导师“允许我自由决定自己的决定”）和积极礼貌（即，导师在“与我合作”的程度）方面的16条教程陈述进行了评分。与布朗和列文森[1987。礼貌：语言使用上的一些普遍现象。礼貌理论，（a）学生对直接命令和归因于机器的命令的否定和肯定礼貌等级最低，（b）学生对警戒建议和警戒问题的负面礼貌程度最高，对警戒建议和警戒级别的评价最高陈述表达了最高礼节上的共同目标，并且（c）对于低计算经验而非高计算经验的学生，结果的模式更强。结果对于在教育软件中设计礼貌的对话代理有一定的意义。 （c）2005 Elsevier Ltd.保留所有权利。

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