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首页> 外文期刊>International Journal of Industrial Ergonomics >Field study of the effects of a self-implemented feedback program on housekeeping performance
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Field study of the effects of a self-implemented feedback program on housekeeping performance

机译：自我执行的反馈程序对管家绩效的影响的现场研究

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Much of the evidence on the efficacy of occupational health and safety feedback programs has come from investigations in which the program was implemented by researchers without the active involvement of the workers, The effectiveness of feedback interventions in i actual work situations thus requires testing. The housekeeping performance of three road maintenance areas and one garage was monitored over a 6-17-month period. Follow-up measurements were made after 3-4 years. A multiple baseline across-groups design was used to assess the impact of infrequent (at gradually increasing intervals), publicly posted housekeeping feedback on the housekeeping level. On-site personnel were included in the implementation process. The housekeeping performance improved in all units, and was maintained over a 3-4-year period in two out of four units after gradual termination of the feedback. The results indicate that good and partly permanent results can be achieved in conditions where the responsibility of the implementation is delegated mainly to the workplace.
机译：关于职业健康和安全反馈计划有效性的许多证据来自调查，研究人员在没有工人积极参与的情况下实施了该计划。因此，反馈干预在实际工作环境中的有效性需要进行测试。在6至17个月的时间内，对三个道路养护区和一个车库的家政绩效进行了监控。 3-4年后进行随访测量。使用多基线跨组设计来评估不定期（以逐渐增加的间隔），公开发布的客房清洁反馈对客房清洁水平的影响。现场人员包括在实施过程中。在所有单位中，客房服务性能均得到改善，并且在逐步终止反馈后，在4个单位中有2个在3至4年的时间内保持了这一状况。结果表明，在实施责任主要下放到工作场所的情况下，可以取得良好的和部分永久的结果。

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