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The effects of contextualized access to knowledge on judgement

机译:情境化的知识获取对判断的影响

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摘要

This research conceptualizes contextualized access to knowledge, i.e. the ability to access task domain knowledge within the context of problem-solving and investigates its effects on knowledge dissemination. Two informationally equivalent versions of a financial analysis knowledge-based system (KBS) were compared in a laboratory experiment, one with contextualized access to the underlying task domain knowledge (deep explanations) via hypertext-style links and the other without such access. Results indicate that contextualized access had significant advantages. It afforded a major portion of the requests for deep explanations to occur in the context of problem-solving, as opposed to in the abstract, and led to a significant increase in the number of requests. The increased utilization of deep explanations and contextualized use were associated with a greater degree of congruence between users' judgement and KBS. The conclusion is that availability of knowledge alone is not sufficient; contextualized accessibility is the key for knowledge dissemination and for influencing performance. (C) 2001 Academic Press. [References: 62]
机译:这项研究将概念化的知识访问概念化,即在解决问题的上下文中访问任务域知识的能力,并研究其对知识传播的影响。在实验室实验中比较了财务分析基于知识的系统(KBS)的两个信息等效版本,一个通过超文本样式链接对基础任务域知识(深入的说明)进行了上下文化访问,另一个没有这种访问。结果表明,上下文访问具有明显的优势。与摘要相比,它提供了在解决问题的上下文中进行深入解释的大部分要求,并导致请求数量的显着增加。深入的解释和上下文使用的增加利用,与用户的判断和KBS之间的一致性程度更高相关。结论是仅靠知识的获取是不够的。上下文相关的可访问性是知识传播和影响绩效的关键。 (C)2001学术出版社。 [参考:62]

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