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首页> 外文期刊>International Journal of Logistics Systems and Management >Logistic service quality and organisational performance: conceptualisation, measure development, measure test and model fit
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Logistic service quality and organisational performance: conceptualisation, measure development, measure test and model fit

机译：物流服务质量和组织绩效：概念化，度量开发，度量测试和模型拟合

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摘要

This paper attempts to develop, validate the measures for LSCP and also test the influence on the organisational performance. The data was collected through questionnaire survey from 154 transport service providers from Mumbai and nearby costal region in India. In the first phase, confirmatory factor analysis was used to test the validity of the proposed measurement scale for all the identified constructs. Second phase tests the relationship between the identified constructs and organisation performance using SEM. In doing so, we map a positive relationship between logistic supply chain performance (LSCP) and organisational performance (OP) which ultimately leads to enhance the performance improvement within firms and across the supply chain.
机译：本文试图开发，验证LSCP的措施，并测试对组织绩效的影响。该数据是通过问卷调查从印度孟买和附近沿海地区的154位运输服务提供商那里收集的。在第一阶段，使用验证性因素分析来测试所提出的所有确定的构建物的量表的有效性。第二阶段使用SEM测试确定的组织结构与组织绩效之间的关系。通过这样做，我们绘制了物流供应链绩效（LSCP）与组织绩效（OP）之间的正相关关系，这最终导致了公司内部和整个供应链绩效的提高。

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