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Getting New Staff to Stay: The Mediating Role of Organizational Identification

机译:让新员工留任:组织认同的中介作用

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Newcomer turnover is a major cost to organizations, and the quality of new employees' experiences in the first few months is critical in determining whether they decide to stay or leave. In a study that focused on the first stage of newcomer socialization, we investigate the impact of perceptions of social validation from the team and the team leader, and perceived fairness of treatment on newcomers' identification with their work team and the organization, specifically measuring the group self-investment components of identification. The mediating role of these levels of group self-investment and of the imbalance (i.e. difference) between levels of self-investment on turnover intentions was also tested. New staff (N = 569) joining a large public-sector organization completed a questionnaire about their socialization experiences in their first 6 months of their employment. Structural equation modelling revealed that social validation by the team and team leaders, and fairness of treatment, predict increased investment with the organization and with the team. Organizational-level self-investment and an imbalance in favour of investment with the organization over that of the team mediated decreases in turnover intentions. We conclude that organizations should provide newcomers with validation that promotes identification with their organization during this critical stage of socialization.
机译:新员工的离职是组织的主要成本,新员工在最初几个月的体验质量对于决定他们决定留下还是离开至关重要。在一项针对新移民社会化第一阶段的研究中,我们调查了团队和团队领导者对社会认同感的看法,以及对新员工与工作团队和组织的认同感的公平对待,尤其是衡量群体自我投资成分的识别。还测试了团体自我投资的这些水平的中介作用以及自我投资水平与离职意图之间的不平衡(即差异)的中介作用。加入大型公共部门组织的新员工(N = 569)完成了有关其就职后头6个月的社交经历的问卷调查。结构方程模型显示,团队和团队领导者的社会认同以及待遇的公平性,预示着对组织和团队的投资将增加。组织级别的自我投资以及组织对团队投资的偏爱不平衡于团队,这导致了离职意图的下降。我们得出的结论是,组织应向新移民提供验证,以促进在这个社会化的关键阶段对其组织的认同。

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