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Fostering Continuous Improvement within new product development processes

机译:在新产品开发过程中促进持续改进

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摘要

Much has been written about Continuous Improvement (CI) conceptually and also empirically in manufacturing environments through case studies. More recently, CI has been evaluated in the context of New Product Development (NPD) processes [1]. However, there is little understanding of the practical issues surrounding adoption of CI in NPD processes, and in particular, of the contingent company-specific variables that affect the implementation of 'CI enablers' [2]. This paper reports on the findings from a research project that applied an action research approach to investigating these variables in real-time NPD environments. Data from this project, from an in-depth Study of a medium-sized design and manufacturing company in the UK, indicate that success with NPD CI enablers may be dependent on less problem-oriented thinking involving high levels of understanding about the concepts underpinning CI, such as improvement and learning. We also suggest that facility with a range of practical skills is necessary; for example, deploying problem-solving tools to procedure and process (rather than product), and a positive interventionist management of the implementation program through CI facilitation. The paper concludes by generalising the findings to current theory about CI and, more specifically, organisational learning within NPD as discussed by Bartezzaghi et al. [3]. [References: 35]
机译:通过案例研究,在制造环境中,从概念上和经验上已经写了很多有关持续改进(CI)的文章。最近,在新产品开发(NPD)流程的背景下对CI进行了评估[1]。但是,对于在NPD流程中采用CI的实际问题,尤其是影响“ CI支持者”实施的特定于公司的或有变数的了解很少[2]。本文报告了一个研究项目的发现,该研究项目采用了行动研究方法来研究实时NPD环境中的这些变量。该项目的数据来自对英国一家中型设计和制造公司的深入研究,结果表明,NPD CI支持者的成功可能取决于较少的以问题为导向的思维,而对思维的理解是对CI基础概念的高度理解,例如改进和学习。我们还建议必须具备一系列实践技能。例如,将解决问题的工具部署到程序和过程(而不是产品),并通过CI促进对实施计划进行积极的干预管理。本文的结论是将发现概括为当前关于CI的理论,更具体地说,是Bartezzaghi等人讨论的NPD中的组织学习。 [3]。 [参考:35]

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