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Sources of external organisational learning in small manufacturing firms

机译:小型制造企业的外部组织学习资源

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This paper focuses on identifying external learning sources of Small and Medium-Sized Enterprises (SMEs) and the relationship between external learning sources and dynamic capabilities. Our results indicate that the most common sources of external learning for SMEs, in order, are customers, suppliers, the scientific community and other industries. The least common sources are competitors, partnerships and consultants. Our results indicate that learning from customers is a predictor of innovation speed, learning from suppliers is a predictor of operational efficiency, and learning from other industries is a predictor of superior process technologies. However, learning from competitors is negatively associated with the development of product technologies and basic research. Additionally, smaller firms in our sample learn more from suppliers and the scientific community than larger firms, while larger firms learn more from partnerships and consultants.
机译:本文着重于确定中小企业的外部学习资源以及外部学习资源与动态能力之间的关系。我们的结果表明,按顺序,中小企业外部学习的最常见来源是客户,供应商,科学界和其他行业。最不常见的来源是竞争对手,合作伙伴和顾问。我们的结果表明,向客户学习是创新速度的预测因素,向供应商学习是运营效率的预测因素,而从其他行业那里学习则是高级工艺技术的预测因素。但是,从竞争对手那里学习与产品技术和基础研究的发展负相关。此外,我们样本中的小公司比大公司向供应商和科学界学习的知识更多,而大公司向合伙企业和顾问学习的知识更多。

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