Managing, measuring and reporting knowledge-based resources in hospitals

Lytras MD; de Pablos PO

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Managing, measuring and reporting knowledge-based resources in hospitals

机译：管理，衡量和报告医院中基于知识的资源

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The paper firstly analyses the importance of knowledge-based resources for the achievement of a competitive advantage for the firm. Additionally, the paper also addresses the strategic significance of this type of intangible resources in hospitals. Secondly, the paper argues that "what is measured is managed" and, therefore, proposes specific indicators to measure the different types of knowledge-based resources that exist in a hospital. Finally, the paper presents major conclusions and the implications for knowledge management.

机译：本文首先分析了知识型资源对于实现企业竞争优势的重要性。此外，本文还论述了这种无形资源在医院中的战略意义。其次，本文认为“衡量的是可管理的”，因此，提出了具体指标来衡量医院中存在的不同类型的基于知识的资源。最后，本文提出了主要结论以及对知识管理的启示。

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《International Journal of Technology Management: The Journal of the Technology Management of Technology, Engineering Management, Technology Policy and Strategy》 |2009年第3期|共18页
作者
Lytras MD; de Pablos PO;
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原文格式 PDF
正文语种 eng
中图分类工业企业组织与管理;
关键词
healthcare industry; hospital; intellectual capital disclosure; knowledge-based resources; knowledge management; measurement;

机译：医疗行业;医院;智力资本披露;基于知识的资源;知识管理;度量;

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Managing, measuring and reporting knowledge-based resources in hospitals

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