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首页> 外文期刊>International Journal of Technology Management: The Journal of the Technology Management of Technology, Engineering Management, Technology Policy and Strategy >INFORMAL INFORMATION FLOW AND THE NATURE OF EXPERTISE IN FINANCIAL SERVICES
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INFORMAL INFORMATION FLOW AND THE NATURE OF EXPERTISE IN FINANCIAL SERVICES

机译：非正式信息流和金融服务专长的性质

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摘要

In this paper, the relation between informal information flows and the nature of expertise is discussed, and illustrated with reference to the development of strategic information and communication technology innovations in retail financial services. It is argued that expertise comprises three major aspects in mutually dynamic tension (a trialectic): namely, the particular substantive content of expertise - i.e., knowledge; the influence and scope attributed to a specific body of expertise and usually realized through organizational structures - i.e., power; and the extent to which certain sorts of expertise can be exchanged in external labour or product market transactions i.e., tradeability. In the light of this analysis, informal information flows are revealed as an intrinsic and essential part of expertise, necessary to establish the credibility of the knowledge offered by particular expert groups and to sustain more formal market arrangements. [References: 47]
机译：在本文中，讨论了非正式信息流与专业知识性质之间的关系，并参考了零售金融服务中战略信息和通信技术创新的发展进行了说明。有人认为，专业知识包括相互动态张力中的三个主要方面（一种辩证法）：即专业知识的特定实质性内容，即知识;归因于特定专业知识的影响和范围，通常通过组织结构即权力来实现;以及在外部劳动力或产品市场交易中可以交换某种专业知识的程度，即可交易性。根据这种分析，非正式信息流被揭示为专业知识的内在和必不可少的组成部分，这对于确立特定专家组提供的知识的信誉并维持更正式的市场安排是必不可少的。 [参考：47]

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