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AN EMPIRICAL STUDY OF THE ADOPTION AND IMPLEMENTATION OF ADVANCED TECHNOLOGIES IN THE ITALIAN PUBLIC SECTOR

机译:对意大利公共部门采用先进技术的实证研究

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摘要

Adoption and implementation of Geographical Information Systems (GIS) offer the promise of successful improvements in environmental and territorial planning and monitoring. However, the characteristics of these GISs and the complexity of managing them require that, in order to adopt and implement them successfully, there must, from the outset, be a high level of commitment within the organization itself which latter has to invest a large amount of both financial and human resources in the new system. Using a multiple case research strategy, this study investigates the process of adoption and implementation of these systems within local government administrations in Italy. First, the reasons that initially led to the decision to adopt a GIS and the decision making process involved, are highlighted and the obstacles to adoption are identified. This research also offers insights into how local government has managed their GIS implementation and which obstacles have been encountered. Lastly, guidelines are suggested to assist management which is having to grapple with these complex issues. The impetus for this research is not very different from that which has encouraged other researchers to examine the process of adoption and implementation of automation in industrial firms. However, the Public Sector has certain unique features that render a specific study of the organizational processes involved in the adoption of new technology particularly interesting. [References: 25]
机译:地理信息系统(GIS)的采用和实施为成功改善环境和领土规划与监测提供了希望。但是,这些GIS的特性和管理它们的复杂性要求,为了成功地采用和实施它们,从一开始就必须在组织内部做出高度的承诺,而后者必须投入大量资金。新系统中的财务和人力资源。本研究使用多案例研究策略,调查了意大利地方政府内部这些系统的采用和实施过程。首先,突出指出了最终导致决定采用GIS的原因以及所涉及的决策过程,并指出了采用障碍。这项研究还为地方政府如何管理其GIS实施以及遇到的障碍提供了见解。最后,提出了指导方针以协助必须应对这些复杂问题的管理。这项研究的推动力与鼓励其他研究人员研究工业企业采用和实施自动化的过程并没有太大不同。但是,公共部门具有某些独特的功能,这使得对采用新技术所涉及的组织过程的特定研究特别有趣。 [参考:25]

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