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首页> 外文期刊>International Journal of Technology Management: The Journal of the Technology Management of Technology, Engineering Management, Technology Policy and Strategy >The implementation of TQM in R & D
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The implementation of TQM in R & D

机译：全面质量管理在研发中的实施

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In 1992 a survey of over 40 UK companies was conducted to identify the progress being made in the implementation of quality management principles within R&D environments. Subsequently two workshops were organized to identify and explore areas of concern. The companies involved were selected because of their known interest in the subject. A variety of means were used to identify the 'sample', including information from previous communications and studies by the R&D Research Unit, membership of TQM in R&D study groups, or mention in journals such as Total Quality Management. A telephone survey was conducted and thirteen companies were visited. Semistructured interviews were conducted with R&D managers, quality managers and other employees. The companies visited were selected in order to illustrate a broad cross-section of experience in implementing quality management. The timing of their quality initiatives ranged from 1986 to embryonic stages in 1992. From the interviews and workshop discussions a model or framework was devised of the way in which TQM is implemented in R&D. This is presented in the paper with a recommendation that it be used to guide companies already in progress, or those companies still about to start. [References: 18]
机译：1992年，对40多家英国公司进行了一项调查，以确定在研发环境中实施质量管理原则方面所取得的进展。随后组织了两次讲习班，以查明和探索关注的领域。选择所涉及的公司是因为他们对该主题感兴趣。各种各样的手段被用来识别“样本”，包括来自R＆D研究部门先前的交流和研究的信息，TQM在R＆D研究组中的成员资格，或者在诸如《全面质量管理》等期刊中提到的信息。进行了电话调查，参观了13家公司。与研发经理，质量经理和其他员工进行了半结构化访谈。选择访问的公司是为了说明实施质量管理方面的广泛经验。他们的质量计划的时间范围从1986年到1992年的萌芽阶段。从访谈和研讨会讨论中，设计出了在研发中实施TQM的方式的模型或框架。本文中对此进行了建议，建议将其用于指导已在进行中的公司或仍将要开始的公司。 [参考：18]

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