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Competencies management in knowledge-based firms

机译:知识型企业的能力管理

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As people are called to transform data, information and past experiences into effective knowledge, the management of individual competencies will become more and more important in knowledge-based firms. This paper presents both theoretical and practical aspects concerning the management of competencies, based on a seven year field research conducted in a large R&D firm. The main conclusions of the research are: 1) competencies are constructed by organizational members who internee through natural language; 2) it is impossible to separate the act of competencies' identification from the act of evaluation; 3) relevant competencies emerge from explanation discourses delivered by observers in the attempt to justify their judgement about the performance of an individual within given situations; (4) it is possible, by means of fuzzy logic, to design evaluation support systems (ESS) of competencies by analysing explanation discourses. These assumptions are particularly suitable for organizations operating in a turbulent context, where competencies frequently change. [References: 48]
机译:随着人们被要求将数据,信息和过去的经验转化为有效的知识,在基于知识的公司中,个人能力的管理将变得越来越重要。本文基于在一家大型研发公司进行的为期七年的现场研究,介绍了有关能力管理的理论和实践方面。该研究的主要结论是:1)能力是由通过自然语言进行交流的组织成员构建的; 2)无法将胜任力的识别行为与评估行为分开; 3)相关能力来自观察者为证明他们对给定情况下个人表现的判断而进行的解释性论述; (4)可以通过模糊逻辑,通过分析解释性话语来设计能力的评估支持系统(ESS)。这些假设特别适用于在能力经常变化的动荡环境中运行的组织。 [参考:48]

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