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Product-related Services: Operator Models in German Mechanical Engineering Firms

机译：产品相关服务：德国机械工程公司的操作员模型

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摘要

A growing number of industrial companies are now looking to product-related services to increase the attractiveness of their present range.1 Their aim is to become more competitive, create more value added and open up new markets. The development goes 'from the product to problem-solving' and the potential is still far from fully exploited.2 As a sector, mechanical engineering has traditionally relied on technical advances to remain competitive, but often has to cope with rationalisation effects. There is certainly scope here for companies to improve their market position by offering product-related services, and operator models are a particularly progressive solution.
机译：现在，越来越多的工业公司正在寻求与产品相关的服务，以增加其现有产品系列的吸引力。1他们的目标是提高竞争力，创造更多的附加值并开拓新的市场。发展是“从产品到解决问题的过程”，潜力还远远没有得到充分利用。2作为一个行业，机械工程传统上依靠技术进步来保持竞争力，但通常必须应对合理化的影响。公司当然可以通过提供与产品相关的服务来改善其市场地位，并且运营商模型是一种特别先进的解决方案。

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