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Engineering as customer service writ large

机译:工程即客户服务令

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摘要

Electrical engineer Gary Thompson, EEng., likes to take a customer service approach to each of life's professional, business, community and even social interactions. At the risk of seeming overly preoccupied with what might be considered the commercial trappings of group dynamics, Thompson believes the basic "golden rule" approach is the best way to do business as an engineer, educator, colleague, mentor or committed community supporter. Thompson is aThornhill, Ontario-based independent practitioner with more than 10 years of experience in the electrical energy industry, and in business strategy development. He includes the CEng (Chartered Engineer) on his credentials list, not simply as a matter of pride, but because he believes the British Institution of Electrical Engineers' (EEE's) designation says something about a titleholders ability to find engineering solutions through the use of innovation, creativity and professional judgment. Thompson also serves on the members' board of the London-based IEE, considered the largest engineering society in Europe.
机译:电气工程师Gary Thompson,EEng。喜欢将客户服务方法应用于生活中的职业,业务,社区甚至社会互动中的每一个。汤普森冒着似乎过于沉迷于可能被视为群体动力的商业陷阱的风险,认为基本的“黄金法则”方法是作为工程师,教育者,同事,导师或坚定的社区支持者开展业务的最佳方式。汤普森(Thompson)是安大略省汤希尔(Thornhill)的独立从业者,在电能行业和业务战略制定方面拥有10多年的经验。他将CEng(特许工程师)包括在自己的证书清单中,这不仅仅是出于骄傲,还因为他相信英国电气工程师学会(EEE)的称谓说明了所有权持有人通过使用以下方式找到工程解决方案的能力:创新,创造力和专业判断力。汤普森(Thompson)还是位于伦敦的独立外部评价(IEE)成员之一,该组织被认为是欧洲最大的工程学会。

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