Ergonomics for facilities using industrial automation and robotics has a vital role to play, as European Automation's head of order fulfilment. Kettles that release steam onto their handles, cupboard drawers that don't quite slot in and, of course, those pesky USB sticks that take three or four attempts to insert - before you realise that you had the right way around the first time (although, thankfully, the next generation of reversible USBs is now with us).
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