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Critical Success Factors for Managing Technology-Intensive Teams in the Global Enterprise

机译:在全球企业中管理技术密集型团队的关键成功因素

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摘要

The challenges of managing culturally diverse and globally dispersed project teams are examined in a field study of technology-intensive product developments. The article aims to improve the understanding of team performance in multinational project environments with implications for leadership assessment and organizational development. The results suggest that multinational team performance involves a complex set of variables related to the organizational ambience, business process, managerial tools, and most importantly, to the people in the organization. Team leaders must effectively manage relations across the entire work process, including support functions, suppliers, sponsors, and partners. Emphasis on common values and goals helps in bridging cultural and organizational differences, and in unifying the multinational team. Personal interest, pride and satisfaction with the work, professional work challenge, accomplishments, recognition, and the skill sets of the team members were identified as the strongest drivers toward unifying culturally diverse project teams and their work processes, and building a true partnership among all the contributing organizations.
机译:在对技术密集型产品开发的实地研究中,研究了管理文化差异化和全球分散的项目团队所面临的挑战。本文旨在增进对跨国项目环境中团队绩效的理解,从而对领导力评估和组织发展产生影响。结果表明,跨国团队的绩效涉及一系列复杂的变量,这些变量与组织的氛围,业务流程,管理工具有关,最重要的是与组织中的人员有关。团队负责人必须有效地管理整个工作流程中的关系,包括支持职能,供应商,赞助商和合作伙伴。强调共同的价值观和目标有助于弥合文化和组织差异,并有助于统一跨国团队。个人兴趣,对工作的自豪感和满意度,专业工作的挑战,成就,认可和团队成员的技能被认为是统一不同文化的项目团队及其工作流程并在所有人之间建立真正合作关系的最强动力贡献组织。

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