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Increasing Role of Services in Competitive Power and Innovativeness of Firms and Industrial Clusters

机译：服务在企业和产业集群竞争力和创新能力中的作用日益增强

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The aim of this paper is to discuss the importance of different types of global services for industrial firms and clusters in terms of their economic competitiveness and innovative performance. The theoretical debates argue that globalization, deregulation and the new production organization make it necessary to use global services that are supplied easily with the help of new telecommunication technologies. The existing empirical studies provide some supporting evidence. However, they also indicate that global service firms can be attained by only smaller numbers of industrial firms and clusters. Still, in-house services besides temporal and informal mechanisms are important to meet the needs of the specialized services, even for the firms that try to become a part of the global production system. The paper focuses on three main questions: "What types of global services are becoming crucial for manufacturing firms and what type of services are still local and national? Is there a significant difference between the characteristics of firms that use the same type of services? To what extent is having access to global services important for the innovativeness of industrial firms and clusters? This paper looks for the answers to these questions based on existing case studies as well as this study of three industrial clusters in Turkey. The findings indicate that there is not a perfect match between theory and empirical evidence and there is a need for more refined theoretical discourses on industry - service relations.
机译：本文的目的是就工业企业和产业集群的经济竞争力和创新绩效，讨论其全球服务类型的重要性。理论上的辩论认为，全球化，放松管制和新的生产组织使得有必要使用借助新的电信技术轻松提供的全球服务。现有的经验研究提供了一些支持证据。但是，它们也表明，只有数量较少的工业公司和产业集群才能获得全球服务公司。尽管如此，除临时和非正式机制外，内部服务对于满足专门服务的需求也很重要，即使对于试图成为全球生产系统一部分的公司而言也是如此。本文着重于三个主要问题：“哪种类型的全球服务对于制造公司而言正变得至关重要，哪些类型的服务仍在本地和国家级？使用相同类型服务的公司的特征之间是否存在显着差异？在多大程度上获得全球服务对于工业公司和产业集群的创新很重要？本文基于现有案例研究以及对土耳其三个产业集群的研究，寻找这些问题的答案。在理论和经验证据之间并不是完美的匹配，因此需要对产业-服务关系进行更完善的理论论述。

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