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首页> 外文期刊>Foster Natural Gas Report >Washington Gas Light, CenterPoint Energy, MidAmerican Energy, PSNC Energy and Northwest Natural Win Top Ratings for Customer Satisfaction
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Washington Gas Light, CenterPoint Energy, MidAmerican Energy, PSNC Energy and Northwest Natural Win Top Ratings for Customer Satisfaction

机译：Washington Gas Light，CenterPoint Energy，MidAmerican Energy，PSNC Energy和Northwest Natural赢得了客户满意度最高评价

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J.D. Power and Associates announced this week its surveys found overall customer satisfaction with gas utility companies has improved considerably in 2008, largely due to efforts by local distribution companies to promote conservation strategies that help reduce customer gas bills and positively impact the environment. J.D. Power and Associates 2008 Gas Utility Residential Customer Satisfaction Study~(SM), now in its seventh year, measured residential customer satisfaction with gas utility companies across six factors: company image, communications, price and value, billing and payment, customer service and field service. Utilities are ranked in four geographical regions. The 2008 study is based on more than 29,000 online interviews conducted among residential customers of the 60 largest gas utilities across the continental U.S. These utilities serve more than 48 million households. Surveys were completed between September 2007 and July 2008.
机译：J.D. Power and Associates本周宣布其调查结果，发现客户对燃气公用事业公司的整体满意度在2008年有了很大提高，这在很大程度上是由于当地配电公司努力推广节约策略，以帮助减少客户燃气账单并对环境产生积极影响。 JD Power and Associates 2008年《燃气公用事业住宅客户满意度研究》（SM）已进入第七年，它从六个方面衡量了燃气公用事业公司对住宅顾客的满意度：公司形象，沟通，价格和价值，账单和付款，客户服务和现场服务。公用事业在四个地理区域中排名。 2008年的研究基于对美国大陆60家最大的天然气公用事业公司的居民客户进行的29,000多次在线访问，这些服务为超过4,800万个家庭提供服务。调查在2007年9月至2008年7月之间完成。

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