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A helping hand: Taking peer support into the 21st century (Review)

机译：伸出援助之手：将同伴支持带入21世纪（评论）

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Purpose - The purpose of this paper is to review current perspectives on peer support in mental health informed by service user perspectives. Design/methodology/approach - The paper is informed by a literature review and consultations with five groups of service users engaged in different forms of peer support. Findings - The findings suggest that there are many benefits to service users from engaging in peer support. These include: shared identity; development and sharing of skills; increased confidence; improved mental health and wellbeing; and the potential for challenging stigma and discrimination. Most difficulties encountered were associated with "intentional peer support", where service users are employed as peer support workers - these included role conflict, setting boundaries, and ensuring adequate training and support. A key theme that divided opinion was the degree to which peer support should be "professionalised" as part of statutory services. Practical implications - The findings suggest that it is vital to acknowledge the different views about peer support that arise in different service user and voluntary sector groups: views about such core issues as payment, equality, and professionalisation. Ultimately, peer support arises from people wanting to create their own support networks; any plans to formalise it from within statutory services need to acknowledge that pre-existing grassroots expertise. Originality/value - Recent developments mean that peer support, which originated fromthe grassroots of service user experience, has taken a new direction through becoming incorporated into statutory services. This paper looks at some of the benefits and pitfalls of these developments informed by the views of service users.
机译：目的-本文的目的是通过服务用户的观点回顾当前关于心理健康同伴支持的观点。设计/方法/方法-本文是通过文献综述和与五组从事不同形式的同伴支持的服务用户的磋商而得出的。调查结果-调查结果表明，参与同行支持对服务用户有很多好处。其中包括：共享身份;发展和分享技能;增加信心;改善心理健康和福祉;以及具有挑战性的污名和歧视的潜力。遇到的大多数困难与“有意对等支持”有关，在这种情况下，服务用户被雇用为对等支持工作者-其中包括角色冲突，设置边界以及确保适当的培训和支持。引起意见分歧的一个关键主题是同伴支持作为法定服务的一部分应“专业化”的程度。实际意义-研究结果表明，至关重要的是要承认在不同的服务使用者和志愿部门团体中出现的有关同伴支持的不同观点：关于付款，平等和专业化等核心问题的观点。最终，对等支持来自希望创建自己的支持网络的人们。从法定机构内部将其正式化的任何计划都需要承认已有基层专业知识。原创性/价值-近期的发展意味着，来自服务用户体验基层的同伴支持已通过纳入法定服务而朝着新的方向发展。本文通过服务用户的观点来探讨这些发展的一些好处和陷阱。

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