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Community participation and social inclusion in Bristol

机译：布里斯托尔的社区参与和社会包容

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Purpose - This paper reports on action research which explored assertive outreach service users' experiences of community participation and then fed this learning into a multi-agency forum - where it was used in joint-planning between mental health services and community partners, aiming to maximise social inclusion locally. Design/methodology/approach - Action research methodology was chosen to examine the forum's work because it brings together different perspectives to reveal an issue in its entirety and effect change in practice. Service users' experiences were explored using semi-structured qualitative interviews. Findings - Engagement in mainstream community-based activities re-connected service users with cherished life roles and developed feelings of self-efficacy, belonging, and wellbeing. Effective inter-sectoral working in the forum was based on a shared agenda and collective action planning. Research limitations/implications - Whilst every effort was made to ensure an authentic service user voice informed service development, it is unfortunate - in action research terms - that no service user interviewees were able to participate directly in the work of the forum. Community development work can build on micro-level, person-centred mental health care and extend outwards to collective community activity, aiming to harness social capital. Practical implications -Assertive outreach - harnessing mainstream occupations through care-planning - achieved outcomes that institutional rehab could not, and did so with a minimum of stigmatisation. Social implications - This inquiry highlights that social inclusion is the responsibility of the community as a whole. Originality/value - This inquiry appreciated service users as evaluators of the services they used and aimed to bring that knowledge to bear on service development.
机译：目的-本文对行动研究进行了报道，该研究探索了积极的外展服务用户对社区参与的体验，然后将该学习成果纳入了一个多机构论坛-在此论坛中将其用于精神卫生服务与社区合作伙伴的联合计划中，旨在最大程度地当地的社会包容性。设计/方法/方法-之所以选择行动研究方法来研究论坛的工作，是因为它汇集了不同的观点，以揭示一个问题的整体性和实践中的效果变化。使用半结构化定性访谈来探索服务用户的体验。调查结果-参与主流社区活动使服务用户重新拥有了珍贵的生活角色，并产生了自我效能感，归属感和幸福感。论坛中有效的部门间工作基于共同的议程和集体行动计划。研究的局限性/含义-尽管已尽一切努力来确保真实的服务用户语音通知的服务开发，但不幸的是-就行动研究而言-没有服务用户的受访者能够直接参加论坛的工作。社区发展工作可以建立在以人为中心的微观水平的精神卫生保健基础上，并扩展到集体社区活动，旨在利用社会资本。实际意义-断言外展-通过护理计划利用主流职业-取得了机构康复无法实现的结果，并且仅需进行最少的污名化。社会影响-此调查强调社会包容性是整个社区的责任。独创性/价值-此查询将服务用户评价为他们使用的服务的评估者，旨在将这些知识带入服务开发中。

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