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Enterprise knowledge management model: a knowledge tower

机译：企业知识管理模型：知识塔

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One of the most important aspects of knowledge management (KM) is to create a system that is capable of providing mechanisms and methodologies allowing the right knowledge to be at the right place and at the right person as well as at the right time within an enterprise. There have been several models developed for this purpose. The main objectives of these models are to organize the knowledge activities to increase competitive advantage and turn the market share into a continuous and permanent superiority through utilizing the intellectual capital of the enterprise for better products and services. When existing models are carefully analyzed, it can be clearly seen that every model addresses different aspects of KM. While some of these models have been intensifying on the use of technology and production of knowledge, the others rather focus on the utilization of knowledge itself. Although these models point out the importance of managerial participation, they are mainly designed to be facilitated at operational levels. It is now obviously seen that there is a need for a new model that will deal with KM at strategic, tactic, and operational levels in an integrated manner. In this study, an enterprise knowledge management model (EKMM) is developed to facilitate this. The model is also called the "Knowledge Tower" due to its dynamics and tower-like infrastructure. EKMM does not only deal with utilizing the knowledge but also create KM strategies, knowledge culture as well as respective leveraging activities. It provides an extensive assessment capability to make sure that the KM practices are carried out as effectively as possible. This surely helps identifying the lack of implementations and areas requiring improvements.
机译：知识管理（KM）的最重要方面之一是创建一个系统，该系统能够提供机制和方法，以使正确的知识在企业中的正确位置，合适的人以及正确的时间出现。为此已经开发了几种模型。这些模型的主要目标是组织知识活动，以利用企业的智力资本提供更好的产品和服务，从而增加竞争优势并将市场份额转变为持续和永久的优势。仔细分析现有模型后，可以清楚地看到每个模型都针对KM的不同方面。尽管其中一些模型一直在强调技术的使用和知识的产生，但其他模型则更侧重于知识本身的利用。尽管这些模型指出了管理人员参与的重要性，但它们主要是为了在运营级别上提供便利而设计的。现在可以明显看出，需要一种新的模型，以集成的方式在战略，战术和运营级别上处理KM。在这项研究中，开发了企业知识管理模型（EKMM）来简化此过程。由于其动态性和类似塔的基础结构，该模型也称为“知识塔”。 EKMM不仅处理知识利用问题，而且创建知识管理策略，知识文化以及各自的杠杆活动。它提供了广泛的评估功能，以确保尽可能有效地执行KM实践。这无疑有助于确定缺乏实施和需要改进的领域。

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