Recently a rancher related to me that his ranch foreman and two ranch hands all had been with him for over 25 years. His humble response to my congratulations on this feat was, "Lucky, I guess." I contend that luck had little to do with it. In his answer to my probing further about this remarkable accomplishment, it was clear that when he hired his crew, he had consciously and carefully selected individuals who offered the skills and competencies that best matched those required of the positions he had on his ranch, and that he had followed that up by successfully cultivating relationships built on clear communication and mutual trust and respect. He now has the reputation as an excellent employer, one for whom people want to work, but who also haszero employee turnover. He also has an excellent ranch that is highly productive.
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