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首页> 外文期刊>Respirology : >Airline policy for passengers requiring supplemental in-flight oxygen.
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Airline policy for passengers requiring supplemental in-flight oxygen.

机译:需要补充机上氧气的乘客的航空公司政策。

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BACKGROUND AND OBJECTIVE: The aim of this study was to investigate the current Australian/New Zealand airline policy on supplemental in-flight oxygen for passengers with lung disease. METHODS: Fifty-four commercial airlines servicing international routes were surveyed. Information was gathered from airline call centres and web sites. The survey documented individual airline policy on in-flight oxygen delivery, approval schemes, equipment and cost. RESULTS: Of the 54 airlines contacted, 43 (81%) were able to support passengers requiring in-flight oxygen. The majority (88%) of airlines provided a cylinder for passengers to use. Airline policy for calculating the cost of in-flight oxygen differed considerably between carriers. Six (14%) airlines supplied oxygen to passengers free of charge; however, three of these airlines charged for an extra seat. Fifteen airlines (35%) charged on the basis of oxygen supplied, that is, per cylinder. Fourteen airlines (33%) had a flat rate charge per sector. CONCLUSIONS: This study confirmed that most airlines can accommodate passengers requiring supplemental oxygen. However, the findings highlight inconsistencies in airline policies and substantial cost differences for supplemental in-flight oxygen. We advocate an industry standardization of policy and cost of in-flight oxygen.
机译:背景与目的:这项研究的目的是调查当前澳大利亚/新西兰航空公司针对患有肺病的乘客补充机上氧气的政策。方法:调查了54条服务国际航线的商业航空公司。信息是从航空公司的呼叫中心和网站收集的。该调查记录了航空公司关于机舱氧气输送,批准计划,设备和成本的政策。结果:在接触的54家航空公司中,有43家(81%)能够为需要机上氧气的乘客提供支持。大多数航空公司(88%)提供了一个供旅客使用的钢瓶。航空公司之间计算机内氧气成本的政策差异很大。六家(14%)航空公司免费为乘客提供氧气;但是,其中三家航空公司收取额外的座位费用。 15家航空公司(35%)根据所供应的氧气,即每瓶氧气收费。十四家航空公司(33%)对每个部门收取统一费用。结论:这项研究证实,大多数航空公司可以容纳需要补充氧气的乘客。但是,研究结果突显了航空公司政策的不一致以及补充机上氧气的巨大成本差异。我们提倡对机上氧气的政策和成本进行行业标准化。

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