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首页> 外文期刊>Library & Information Science Research >Benchmarking local public libraries using non-parametric frontier methods: A case study of Flanders
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Benchmarking local public libraries using non-parametric frontier methods: A case study of Flanders

机译：使用非参数边界方法对当地公共图书馆进行基准测试：以法兰德斯为例

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Being faced with significant budget cuts and continual pressure to do moremith less, issues of efficiency and effectiveness became a priority for local governments in most countries. In this context, benchmarking is widely acknowledged as a powerful tool for local performance management and for improving the efficiency and effectiveness of local service delivery. Performance benchmarking exercises are regularly carried out using ratio analysis, by comparing single indicators. Since this approach offers only limited assessments in absolute terms, it is difficult for decision-makers to track and improve overall performance. Therefore, the use of non-parametric frontier methods, namely free disposal hull (FDH) and data envelopment analysis (DEA) is presented as an alternative technique for benchmarking the performance of organizations in relative terms. The potential applications and strengths of these non-parametric frontier methods for benchmarking the efficiency of local public services are highlighted by applying FDH and DEA techniques to the local public libraries in Flanders. Incorporating all possible paths of expansion - both in space and in time - enables a focus on sustainability within efficiency benchmarking. (C) 2014 Elsevier Inc. All rights reserved.
机译：面对大幅削减预算和不断减少更多事情的持续压力，效率和效力问题已成为大多数国家/地区地方政府的优先事项。在这种情况下，基准测试被公认为是用于本地绩效管理以及提高本地服务交付效率和有效性的强大工具。通过比较单个指标，定期使用比率分析进行绩效基准测试。由于这种方法绝对值仅提供有限的评估，因此决策者很难跟踪和改善整体绩效。因此，提出了使用非参数前沿方法（即，自由处置船体（FDH）和数据包络分析（DEA））作为基准衡量组织绩效的替代技术。通过将FDH和DEA技术应用于法兰德斯的地方公共图书馆，突出了这些非参数前沿方法对基准当地公共服务效率的潜在应用和优势。将所有可能的扩展路径（在空间和时间上）整合在一起，就可以在效率基准测试中关注可持续性。 （C）2014 Elsevier Inc.保留所有权利。

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