Pretend you're an interested customer looking for the latest new lawn tractor. You stop by an independent outdoor power equipment dealership and walk inside. What do you see? If it's dusty shelves, an empty showroom, outdated signs promoting last month's sales, or even haphazardly hung banners, would you want to make a significant purchase there? Customers expect an attractive and clean atmosphere when they walk into a dealership, no matter its size or location. This attention to detail signals quality service to consumers.
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