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首页> 外文期刊>Scandinavian journal of caring sciences. >Perceived injustice in injured workers: Analysis of public responses to an injured worker who took Workers' Compensation Board employees hostage
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Perceived injustice in injured workers: Analysis of public responses to an injured worker who took Workers' Compensation Board employees hostage

机译：受伤工人的不公正现象：对将工人赔偿委员会雇员劫为人质的受伤工人的公众反应的分析

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Introduction: Injured workers' perceived injustice can contribute to retaliatory, aggressive actions. Research also shows a relationship between persistent pain, anger and aggressive, maladaptive coping. Aims: We took the unique opportunity afforded by a workers compensation board (WCB) hostage taking incident to address four questions: (i) What contemporary values, beliefs, and potential behaviours about the WCB system are reflected in the online postings of other claimants (or family members of claimants) in response to the hostage taking incident? (ii) To what degree do the narratives of people who posted online (PWP) in response to this incident, demonstrate the theme of perceived injustice and support retaliatory actions? (iii) How accurate is the information relayed by PWP about the WCB system where the hostage taking occurred? (iv) What is the quality and the public utility of the information this WCB makes available to the public through on-line posting? Methods: We thematically analysed comments posted on a national news website in response to the hostage-taking. We focused on posted narratives from people who stated that they had personal involvement with WCB. We also assessed the accuracy of the comments about WCB made in these narratives against the information available on the WCB website. A standardized assessment tool was used to determine the readability and accessibility of the WCB website. Findings: Emergent themes were: retribution, perceived systemic mistreatment, justice/injustice, empathy, disbelief, and loss. There were many inaccurate beliefs about the Workers' Compensation Board. The overall quality of readability and accessibility of the website was low. Conclusion: Narratives indicated perceived procedural injustice attributed to a flawed and uncaring compensation system. Inaccurate beliefs about WCB and poor quality of the public website may have contributed to suffering, miscommunication and perceptions of unjust, systemic mistreatment. Findings support a relationship between perceived injustice and aggressive retaliatory action.
机译：简介：受伤工人的不公正感可能会导致报复性的，激进的行动。研究还表明，持续的疼痛，愤怒与攻击性，适应不良的应对之间存在关系。目的：我们抓住工人赔偿委员会人质劫持事件提供的独特机会来解决以下四个问题：（i）其他索赔人的在线帖子反映了关于WCB系统的当代价值观，信念和潜在行为（或索偿人的家人）应对人质劫持事件？ （ii）针对这一事件在网上发布的人员的叙述在多大程度上体现了感知到的不公正主题并支持报复行动？ （iii）PWP传递的关于劫持人质的WCB系统的信息的准确性如何？ （iv）该WCB通过在线发布向公众提供的信息的质量和公共用途是什么？方法：我们对绑架人质事件的主题新闻进行了专题分析。我们重点关注那些表示自己与WCB有牵连的人发表的叙述。我们还根据WCB网站上提供的信息评估了这些叙述中有关WCB的评论的准确性。使用标准化的评估工具来确定WCB网站的可读性和可访问性。调查结果：新兴主题是：报应，系统性的虐待，正义/不公正，同理心，怀疑和损失。关于工人赔偿委员会的说法有很多不正确。网站的可读性和可访问性的总体质量很低。结论：叙事表明，程序上的不公正归因于有缺陷且缺乏照顾的补偿制度。关于WCB的不正确信念和公共网站质量不佳可能导致了痛苦，沟通不畅以及对不公正，系统性虐待的看法。调查结果支持了认为的不公正和积极的报复行动之间的关系。

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