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Improved optimisation through advanced relationship planning

机译：通过高级关系计划改进优化

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Purpose - The purpose of this paper is to present a framework for advanced relationship planning between a contract manufacturer and the other key players within the supply chain. In doing so it allows the contract manufacturer to achieve improved optimisation through better insight into current and future supply chain activity. Design/methodology/approach - The research commences with a literature review that synthesises across total quality management (TQM), customer focus and contemporary business excellence to create a framework specific to contract manufacturing. The major elements were verified by surveys. Applicability and exploitability was validated using action research. Findings - The paper confirms that horizontal alliances in either collaborative or cooperative form are in their infancy as regards contract manufacturing. The framework presented makes it possible for contract manufacturers to identify, evaluate and form relationships with competitors and complementor companies towards understanding the interdependence between all supply chain players. Research limitations/implications - Further refinements are possible and could include the determination of formal avenues for relationship development and guidance while operating within supply chains at different levels of development. Practical implications - Understanding how supply players interact in the field of contract manufacturing will assist in determining the influence of cooperation and competition or a mixture of both. The framework presented will provide direction in unravelling the intricacies of the connections and therefore provide the contract manufacturer with a valuable tool for relationship planning. Originality/value - The Advanced Relationship Planning Framework described offers a unique supply management approach from the supplier of contract manufacture viewpoint that synthesises across the TQM, Customer focus and business excellence.
机译：目的-本文的目的是为合同制造商与供应链中其他关键参与者之间的高级关系计划提供一个框架。这样一来，合同制造商可以通过更好地了解当前和未来的供应链活动来实现优化。设计/方法/方法-研究始于文献综述，包括全面质量管理（TQM），以客户为中心和当代商业卓越的综合，以创建特定于合同制造的框架。主要要素已通过调查验证。使用行动研究验证了适用性和可利用性。调查结果-该论文证实，在合同制造方面，以合作或合作形式出现的横向联盟尚处于起步阶段。提出的框架使合同制造商有可能识别，评估并与竞争者和互补公司建立关系，从而了解所有供应链参与者之间的相互依存关系。研究的局限性/含义-可能进行进一步的完善，其中可能包括确定在不同发展水平的供应链中运作时关系发展和指导的正式途径。实际意义-了解供应商在合同制造领域中的相互作用将有助于确定合作与竞争的影响，或两者的结合。所提供的框架将为解开连接的复杂性提供指导，因此为合同制造商提供了用于关系规划的有价值的工具。独创性/价值-从合同制造商的角度出发，所描述的高级关系计划框架提供了一种独特的供应管理方法，该方法综合了全面质量管理，以客户为中心和卓越的业务。

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