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Information sharing and supply chain performance: the role of connectivity and willingness

机译：信息共享和供应链绩效：连通性和意愿的作用

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摘要

Purpose - The purpose of this paper is to understand how information technology (IT) is used to enhance supply chain performance. Design/methodology/approach - A large-scale survey and semi-structured interviews were used to collect industry data. Findings - Two distinct dimensions to information sharing - connectivity and willingness - are identified and analyzed. Both dimensions are found to impact operational performance and to be critical to the development of a real information sharing capability. However, many companies are found to have placed most of their emphasis on connectivity, often overlooking the willingness construct. As a result, information sharing seldom delivers on its promise to enable the creation of the cohesive supply chain team. Research limitations - Despite the extensive data collection, the research represents a snapshot of practice. Replication from a longitudinal perspective would help define how IT is evolving to enable supply chain management. Practical implications - A roadmap is presented to help guide IT development and investment decisions. Originality/value - The research presents a two-by-two matrix to help managers and academics understand the related nature of connectivity and willingness. A roadmap is presented to help guide IT development and investment decisions.
机译：目的-本文的目的是了解如何使用信息技术（IT）来增强供应链绩效。设计/方法/方法-使用大规模调查和半结构化访谈来收集行业数据。调查结果-确定和分析信息共享的两个不同维度-连通性和意愿。发现这两个方面都会影响运营绩效，并且对于开发真正的信息共享功能至关重要。但是，发现许多公司都将大部分精力放在连通性上，而常常忽略了意愿结构。结果，信息共享很少兑现其承诺，即能够创建具有凝聚力的供应链团队。研究局限性-尽管收集了大量数据，但该研究只是实践的快照。从纵向角度进行复制将有助于定义IT如何发展以实现供应链管理。实际意义-提出了一个路线图，以帮助指导IT开发和投资决策。独创性/价值-研究提出了一个2比2的矩阵，以帮助管理人员和学者了解联系和意愿的相关性质。提出了一个路线图，以帮助指导IT开发和投资决策。

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