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Attitude Survey Analysis of CONUS Air Force Jet Propulsion Technicians Towards the Warranted Tool Program

机译：美国空军空军喷气推进技术人员对保证工具计划的态度调查分析

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Recently more emphasis has been placed on using life-cycle costs availability, and reliability concepts for procuring items. One set of such items, identified by Headquarters Strategic Air Command as needing incorporation of these concepts, is the hand tools used by aircraft technicians. Air Force Logistics Management Center (AFLMC) project number 780205 tested the use of long-term warranted nonpowered, nonedged hand tools, Federal Stock Class 5120, in CONUS Air Force jet propulsion shops. Part of the evaluation of this Warranted Tool Program (WTP) involved analyzing the technicians' attitudes toward the quality of the tools provided. This thesis analyzes those attitudes by evaluating the collected data from the AFLMC questionnaire and this research team's telephone interviews. The statistical methods employed were the Paired-T Test, Analysis of Variance (ANOVA), Cross-tabulation, and Frequency. The results indicated overall approval of the WTP. A significant difference in attitudes of technicians based on Major Command and whether the base was north or south of 38 deg N latitude were noted. Senior technicians also expressed attitudes significantly different from the lesser experienced workers. A brief background of the hand tool quality problem, the results of the analysis, and recommendations are presented.

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